Last updated 12/07/2026

Welcome to the frenchyshapes website ([www.frenchyshapes.com]). The protection of your personal data is a priority for us. This privacy policy explains how we collect, use, share, and protect your information when you use our services.

1. Data Controller

The data controller for the data collected on this website is:
frenchyshapes
3 rue du ponant, 94800, Villejuif, France
Email: frenchyshapes@gmail-com

2. Data We Collect

We may collect various types of information about you, including:
Communication Data: Messages exchanged with our customer service.
Identification Data: Last name, first name, postal address, email address, phone number (upon account creation or when placing an order).
Transaction Data: Information relating to your purchases, payment details (this data is generally processed by our secure payment service providers such as Stripe or PayPal).
Browsing Data: IP address, browser type, pages visited, time spent on the website (via analytics tools or cookies).

3. Use of Your Data

The information we collect is used for the following purposes:
To comply with our legal and regulatory obligations.
To process and dispatch your orders.
To manage your customer account and provide you with technical support.
To send you administrative emails (order confirmation, policy updates).
To send you marketing communications or newsletters (only if you have explicitly consented thereto).
To improve our website, products, and services through website usage analysis.

4. Data Sharing

Your personal data is neither sold nor rented to third parties. However, it may be shared with trusted service providers for the proper functioning of frenchyshapes, such as:
Legal authorities, only if required by law or to protect our rights.
Secure payment service providers.
Delivery and logistics services.
Web hosting and database management providers.

5. Data Retention

We retain your personal data only for the duration necessary for the purposes for which it was collected, in accordance with legal requirements.
Billing Data: Retained for 10 years for accounting and tax obligation purposes.
Customer Data: Retained for the duration of the commercial relationship, plus 3 years for direct marketing and prospecting purposes.

6. Your Rights (GDPR Compliance)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
Right of Access: You may request to know the data we hold about you.
Right to Rectification: You may request the correction of inaccurate data.
Right to Erasure (Right to be Forgotten): You may request the deletion of your data.
Right to Restriction of Processing: You may temporarily freeze the use of your data.
Right to Data Portability: You may retrieve your data in a machine-readable format.
Right to Object: You may object at any time to the processing of your data for direct marketing purposes.
To exercise these rights, please contact us at the following address: [frenchyshapes@gmail.com].

7. Cookies and Trackers

The frenchyshapes website uses cookies to improve your browsing experience, analyze traffic, and personalize content. During your first visit, a banner allows you to accept or refuse non-essential cookies. You may modify your preferences at any time from your browser settings.

8. Data Security

We implement technical and organizational security measures (such as SSL encryption) to protect your personal data against unauthorized access, loss, destruction, or alteration.

9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any modification will be published on this page with an updated revision date. We encourage you to review it regularly.